企業情報Since our inception in 2009, we have been revolutionizing the world of commerce by enabling seamless payment solutions. Over the years, we have expanded our offerings to include integrated software solutions that help businesses of all sizes manage inventory, run busy kitchens, book appointments, engage loyal buyers, and much more. Today, we are a trusted partner to businesses globally, providing them with the tools they need to grow and thrive.
仕事内容As a Customer Support Specialist, you'll be an integral part of our Customer Success team. You'll spend your day solving problems, demonstrating how to get the most out of our products, and working with internal teams to continually improve our offerings. If you have what it takes to deliver top-notch support, we want to hear from you!
- ✨ Full-time remote work with flexible shifts, including weekends and public holidays
- ✨ Handle up to 80% of your calls with our valued sellers
- ✨ Engage in creative problem-solving and take ownership of customer issues
対象となる方- Native Japanese proficiency
- Business proficiency in English
- Customer support experience or background in hospitality, retail, or a customer-facing role
- Problem-solving skills and the ability to tailor support experiences
オファー内容- Opportunity to make a real impact on customers' businesse
- ♀️ Comprehensive benefits including healthcare coverage, retirement plans, wellness perks, and paid time off
- Work in a company that's committed to inclusivity and fair employment practices
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