Your new company

One of the largest consumer goods brands in the world, selling products in over 180 countries.

Your new role

• No people management - operators are 100% outsourced
• Manage quality metrics through monitoring and analysis
• Manage knowledge and training materials
• Handle issues and optimise processes

What you'll need to succeed

• 3+ years of in-house call centre management experience
• Native Japanese, conversational English

What you'll get in return

• Office located in central Tokyo
• Comprehensive benefits and holidays

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.