Your new company

A leading global company in the essential oils and wellness industry, known for its commitment to quality, innovation, and customer satisfaction. With a strong presence in international markets, this company continues to set the standard for excellence in its field.

Your new role

As the CX Designer, you will be responsible for creating and enhancing customer experiences across all digital and physical touchpoints. You will work closely with cross-functional teams to design and implement user-centric solutions that drive customer engagement and satisfaction. Your role will involve conducting user research, developing customer journey maps, and designing intuitive interfaces that align with the company's brand and business objectives.

What you'll need to succeed

• Proven experience in customer experience (CX) design, preferably within the wellness or consumer goods industry.
• Strong skills in user research, journey mapping, and interface design.
• Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar.
• Excellent communication and collaboration skills.
• A strategic mindset with a focus on enhancing customer satisfaction and loyalty.
• Ability to manage multiple projects and meet deadlines.

What you'll get in return

• Competitive salary and benefits package.
• Opportunity to work with a leading global brand.
• A dynamic and collaborative work environment.
• Professional development and career growth opportunities.
• The chance to make a significant impact on the company's customer experience strategy.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.